Arris SBG6782-AC Modem/Router and Steam

[DirkGildun]

Does anyone here use an Arris SBG6782-AC modem/router? If so, and you can get to Steam with a Firewall Protection Level of "High", what Port Forwarding and/or Port Trigger settings do you use?

No matter what values I put in (based on everything I have found on the Internet), I cannot connect with Steam. However, I can connect if I change the Protection Level to "Low", which I don't want to do for any significant period of time (only to update Steam or my Steam games).

It's also interesting that the documentation for the router doesn't even mention its Port Forwarding screen, let alone how to use it!

I'm tired of playing all my Steam games offline. Any help would be greatly appreciated.

[Bikerdude]

Have you found what port steam uses and simply setup some port forwarding rules..?

 

Steam ports -

• https://www.google.co.uk/search?q=steam+ports&ie=utf-8&oe=utf-8&gws_rd=cr&ei=5ikiWKCDLKbSgAbd2bCQCA

Portforwarding on your router -

• https://portforward.com/motorola/sbg6782-ac/

[DirkGildun]

Those are 2 of the sites that I've looked at over the last couple of days, but using those ports doesn't open up Steam for me. That's why I was hoping that someone using this specific modem/router would see this thread and show exactly what he/she did to define the needed ports.

 

It's frustrating that I have no problem connecting to Steam if I have the router's Firewall Protection Level set to "Low", and I had no problem using my old Motorola modem/router (replaced 2 years ago with this one). Unfortunately, I didn't write down how I got the old one to work with Steam at that time.

 

Thanks for the suggestions anyway!