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Winsock error in Win 7 Pro Email only - SOLVED!


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#1 Fidcal

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Posted 17 January 2018 - 07:06 AM

Just setting up my new Win 7 pro PC. I have internet connection okay (using it here!) Problem is, I just installed my Courier Email program - correctly gave it permission to access the net through my firewall - but checking for email just gets a winsock error:

 

 

WINSOCK Error: Connection refused. (The requested mail service is not running on the designated server. Verify the server name or contact your System Administrator).
Connection to socket failed
.

 

 

Now, I know the mail service IS running on the server because I just used this exact same program and mailbox on my Win XP PC minutes before. I simply checked my email as normal on that machine, received email okay, saved the mailbox, copied it over to this new pc via a flash drive - but get this stupid error when I try to get email with the exact same email program and config.

 

Google didn't help. Any ideas anyone?



#2 Bikerdude

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Posted 17 January 2018 - 07:14 AM

Check the port you have unblocked on the router and check TCP/UDP is allowed, or failing that all protocals are allowed for that port.


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#3 Fidcal

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Posted 17 January 2018 - 09:11 AM

Is that in the router, the email program, or in a Windows setting?

 

I just successfully SENT a test message but cannot receive.

 

In the email program it has Port 25 for the incoming mail. Can't see anything about TCP though.



#4 Fidcal

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Posted 17 January 2018 - 05:54 PM

SOLVED! 

 

The problem was caused by McAfee Anti-virus bloatware that was pre-installed on this new pc. I uninstalled it and voila! - my email is working!

 

It's true what they say - many anti-virus programs are worse than viruses! There was no message or anything from McAfee - they just blocked me from receiving email silently behind my back.

 

Anyway, I'm dead chuff now it's solved! :D



#5 Bikerdude

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Posted 18 January 2018 - 05:19 AM

My previous post was refering to the firewall setting/s in your router.

 

Ah yes good old McaFee, In 15+ years as a computer engineer I can honestly say nothing good about any version of McaFee's AV suite. I'm guessing the Firewall function of  AV or Security suite was blocking incoming comms on the aformentioned port.






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