Logitech G930 7.1 Surround Sound

[Buster]

I'm using the Logitech G930 7.1 Surround Sound headset and can't get the game to recognise it. When I click the Surround Sound setting I get this message:

 

"UNABLE TO LOCATE 3D AUDIO - SURROUND SPEAKERS NOT FOUND - MAKE SURE THE SPEAKER SETTINGS ARE CONFIGURED PROPERLY IN THE WINDOWS CONTROL PANEL"

 

A fix for this would be awesome.

[Bikerdude]

Unless someone comes up with a better solution, for now you will have to enable "stereo" only in the game audio selection menu.

[vvGarrettvv]

The positioning of sound is good in TDM.

I mainly play it with a simple hifi-headphone & it works great, even without

surround,which is no guarantor for exact sound positioning.

Working EAX, or (upcoming) EFX in TDM would be more useful.

Switch the logitech to stereo mode.

Edited February 25, 2014 by vvGarrettvv

[Lux]

Windows has to be set to 5.1 or 7.1 for the game to recognize it. This has to be done through either USB soundcard software or through your regular soundcard software with 3.5mm jacks (or whatever your connection).

 

Edit: Most sound cards will not go in to 5.1/7.1 mode unless you have 3 or 4 jacks plugged in. Some USB soundcards/headphones allow the headset to "fake it" using a virtual device that tells windows that its actually a 5.1/7.1 device.

 

It appears here are quite a few people having issues with the G930 headset and that there are software issues. Looks like there are some workarounds for it if you have ATI video card or onboard audio. Some people seem to have luck with disabling other audio devices they're not using, etc.

 

Also, have you tried this?

 

daleLogi said:

Hi ttg_Avenged,

 

I have a few suggestions that you can try to help troubleshoot the issue with your G930. If you already tried any of what I posted, just ignore them .

 

Make sure you have an updated version of the Logitech Gaming Software. The latest version of LGS is 8.46.

-Make sure you have the surround sound enabled.

 

-The Dolby switch on the G930 should be pushed down.

 

-Launch the Logitech Gaming Software and test the surround sound to make sure it's working properly. Click "Experience Surround Sound" on the LGS interface (Refer to this link).

 

-You can also test the G930 in the Windows Control Panel. Go to Control Panel>Hardware and Sound>Sound>Playback tab. Right click the G930 and click "Configure Speakers". Click Test.

 

If the G930 seems to work fine in the software and in the Control Panel, the issue might be with the game or with teh game settings.

 

That is from this thread.

 

 

I have 5.1 speakers hooked up to my PC soundcard and I also have Headphones plugged in my soundcards headphone jack. If I change my output to my 5.1 speakers, this changes Windows to 5.1 output and in TDM I can set surround sound in the audio options.

 

If I switch my audio output in my audio panel to headphones, Windows changes to "Stereo" output and then in TDM the surround audio option is gone. Only Stereo is available.

 

TDM is auto detecting your audio configuration from your OS so the OS has to be set to surround for you to have that option.

Edited February 26, 2014 by Lux

[Lux]

Pardon my ignorance as I have personally tried to do this and as Biker noted, I guess Stereo is the only option at the present. I had always played with headphones and I wrongly assumed that TDM worked like most other games with autodetect.

 

I have found with my headset, using onboard Realtek 889 audio and dolby headphone, that the positional audio is good but I recently found a much better solution. I'm going to try the new Razer Software Surround (used to be $20 but now its a free download which works on any headphones) which is specifically for headphones and allows you to calibrate 7.1 channels over your stereo headphones using a virtual device and HRTF algorithms to adjust sound tones. Its not as good as a dedicated sound card but its pretty good.

 

Check this --->

 

Granted the BF3 gameplay isn't the best positional audio game to showcase because of all the ambient but you get the general idea.

 

EDIT: Linking this to the new thread if anyone is interested.

Edited March 13, 2014 by Lux