email assistance

[Springheel]

On Dec 10th I sent a few emails without any problems. When I turned my comp on the afternoon of the 11th, Windows (7.0) installed a bunch of updates, and ever since then I am unable to send any emails (whether there is a causal connection or not I'm not sure). I can recieve them fine, but when I try to send I get the following error:

 

An error occurred while sending mail. The mail server responded: You are not authorized to send mail as <eric@mindplaces.com>. Please verify that your email address is correct in your Mail preferences and try again.

 

I didn't change any settings or do anything else unusual, and a search for that message turns up nothing but a ten-year old complaint about the same problem that was never solved.

 

Anyone have any experience or insight into what might be the cause of such a message?

[Xarg]

Is this through an email client, Outlook, Thunderbird etc, or through a browser interface?

[stumpy]

might be related to this

http://borncity.com/win/2014/12/12/mysterious-update-kb3024777-for-windows-7windows-server-2008-r2-revealedjust-a-fix-for-kb-3004394/

 

windows update breaks root certificates on windows 7 sp1 and microsoft issued a fix for it 48 hours later.

[Springheel]

I can't tell from that article...is the fix applied automatically or do I have to install it myself? I did see something updating when I turned my computer on, but the email issue is still there.

 

I run Thunderbird.

[AluminumHaste]

Well if you're getting:

 

The mail server responded: You are not authorized to send mail as <eric@mindplaces.com>.

 

That's from the mail server. Why are you not authorized? Are you using SSL and it's now turned off?

Try clearing the SSL State in Internet Options.

[Bikerdude]

Also check the security settings on your incoming and outgoing configs.

 

If you still have an issue, drop me pm and i will remote in and fix it for you.

[Springheel]

Sounds like it's a server problem. There are a lot of people in my area reporting the same thing.

[Bikerdude]

Can you access any other non-web based email accounts..?

[Springheel]

Yeah, I can still use my yahoo and work email, so it's not a huge inconvenience. Luckily I got the last vocal lines before receiving email went down too.

[Springheel]

So....anyone aware of a new Win7 update that is breaking root certificates? I'm having this same problem again.

[Bikerdude]

Whats the email client your using..?

[SeriousToni]

If you still use Thunderbird on Win7 I can tell you I don't have any problems with that atm.